Community News

The Age Concern Connection

By Jaqs Wilton Mar 2026

As mentioned previously, staying socially connected becomes increasingly important as we age. This is not only for our wellbeing but also for our safety, because when we have people to chat to it’s easier to spot when somethings not right, including online.

Recently, we’ve been increasingly contacted about scams affecting older people, particularly romance scams. Like all scammers, romance scammers are clever and are increasingly using AI to make themselves seem authentic. Usually they will show intense interest very quickly and swiftly try to move the conversation onto a private messaging site. Generally, an “emergency” will occur for them reasonably quickly, followed by requests for money, often through gift cards
or cryptocurrency.

Video calling to check legitimacy of an online love interest can be successful. However, a scammer may avoid video contact, appear briefly, appear in a darkened room, or have video that glitches so the face and voice don’t match. Scammers are also using AI generated videos. A top tip for overcoming these challenges is remembering that a genuine person won’t mind showing their surroundings or doing something simple like turning their head or waving.

Importantly, whether you think the person is genuine or not, never share personal details (bank information, passwords, your address, or ID numbers) with anyone you are talking with online. And never send money to someone you haven’t met in person.

Often stigma prevents those concerned about being scammed from reaching out for help. However, if you have concerns about an online relationship, remember you’re not alone. Netsafe offers free, confidential advice and can help you figure out what’s going on. You can call them on 0508 638 723 or email help@netsafe.org.nz. Their website also has great information: netsafe.org.nz/scams.

Talking openly about these things helps protect everyone. Go well.

Back to top